This will open the eDiscovery Export Tool that is needed to download the pst. When the status has changed to “completed” click on “Download results” Depending on the office 365 mailbox size the download could take several minutes or hours to be completed. You can click refresh to update the status. You will need to wait for the export to complete before you can download it. In content search click on the Export tab

Select “All items, including ones that have unrecognized format…”.

In the 365 compliance center click on “content search” and then the search you created. When the content search is complete you can move to the next step. Note: When you run a content search you may get an email alert like the one below. You can click refresh and wait for the status to change to “completed”. Now you will need to wait for the search to complete before you can export it. Review your search settings and click the submit button at the bottom. The conditions section is very powerful and allows you to search for emails based on different criteria.Ĭlick “Next” Step 7. You can leave conditions blank to export the entire mailbox. When you have selected the mailbox click on done.īack at the locations page click on “Next” Step 6. Select or search for the mailbox you want to export. Turn Exchange Mailboxes On, then click “Choose users, groups, or teams”. This will be used to easily identify your search in a later step.

Provide a name and description for your content search. You must use the edge browser or you will not be able to complete all the steps. It’s a lot of steps, and so I have provided screenshots for each one. To export a mailbox you first need to create a content search and then download the search results. Option 1: Export Office 365 Mailbox using Compliance Center Yes, you must use the Edge browser to download the pst file. Steps for adding these rights are at the end of this article.

You need to have the eDiscovery Manager role assigned to export mailboxes (not assigned by default).

Option 2: Export Office 365 Mailbox using PowerShell.

Option 1: Export Office 365 Mailbox using Compliance Center.

In this guide, I’ll show you two options for exporting an Office 365 mailbox to pst. Do you need to export an Office 365 Mailbox to a pst file?

Download microsoft 365 admin center